Billing and Health Information

When you receive care or service at Arnold Palmer Hospital, you may receive a bill from Orlando Health, our parent organization. Upon reviewing your insurance information and any associated costs, feel free to contact us with questions. 


Hospital Inquiries:
3090 Caruso Court, Suite 20
Orlando, Florida 32806
Phone: 407-734-2675 | 800.424.6998
Email: billing@orlandohealth.com.

Hours of Operation:

8:30 am - 4:30 pm, Monday – Friday

Billing and Insurance

Please refer to Orlando Health Billing & Insurance Information for a list of insurance plans accepted. 

Uninsured? Learn about Orlando Health's Financial Assistance Program for uninsured patients. 

Medical Information and Health Management

Health Information Management (HIM) is dedicated to ensuring the privacy of protected health information while providing quality information to those we serve. HIM maintains the legal medical record for all Orlando Health patients.

Our Release of Information Department is responsible for providing patients, along with other requestors, copies of requested parts of the medical record. Please refer to the Orlando Health Medical Records page for information and forms for obtaining a copy of your child's medical records.